Refund policy
Handmade Products
Each set of Bae Press-on Nails is handcrafted and made to order. Due to the nature of our products, we do not accept returns or exchanges.
Refunds
Refunds are only available if:
- You received the wrong item.
- Your order arrived damaged.
- Your order was not delivered due to an error on our part.
If any of these situations apply, please contact us within 48 hours of receiving your order and include photos of the issue.
Incorrect Sizing
Customers are responsible for selecting the correct nail size before placing an order.
We highly recommend purchasing our Sizing Kit to ensure the perfect fit.
We cannot offer refunds or exchanges for orders placed with incorrect sizing selected by the customer.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
After production has begun, cancellations cannot be accepted.
Custom Orders
Custom and personalized orders are final sale and cannot be returned, exchanged, or refunded unless there is a manufacturing defect.
Contact Us
If you have any questions regarding your order, please contact us.
We are always happy to help.